Smart365.AI Privacy Policy

Smart365.AI is a trading name of Zaman Consultancy Limited. In this policy, references to Smart365.AI mean Zaman Consultancy Limited trading as Smart365.AI unless the context requires otherwise.

Zaman Consultancy Limited, trading as Smart365.AI, provides Microsoft cloud services and enterprise solution delivery across Azure, Microsoft 365, Power Platform, Power Pages, SharePoint, React, and related AI automation.

For personal data collected through this website, enquiries, and direct business communications, Zaman Consultancy Limited will normally act as the data controller. For some client projects or hosted customer solutions, Zaman Consultancy Limited may act as a processor or service provider on behalf of a customer under the relevant agreement.

Zaman Consultancy Limited may collect and process different categories of data through Smart365.AI depending on how visitors, customers, suppliers, and partners interact with the website, services, and solutions.

Zaman Consultancy Limited uses personal data only where there is a lawful basis to do so. The applicable basis depends on the context and may include consent, performance of a contract, steps taken before entering a contract, legitimate interests, legal obligations, or protection of rights and security.

The website may use essential cookies and similar technologies needed to operate securely. It may also use analytics or performance tools to understand site usage and improve content where permitted by law and user preferences.

Browser settings may allow visitors to block or delete cookies. Some website features may not work correctly if essential cookies are disabled.

Zaman Consultancy Limited may share personal data with service providers, professional advisers, cloud platforms, security and hosting providers, payment or procurement systems, and other parties where necessary to operate the website, respond to enquiries, deliver services, comply with legal duties, or protect rights and systems.

Zaman Consultancy Limited does not sell personal data.

Some service providers, platforms, and cloud systems may process data outside the country where a visitor or customer is located. Where required, Smart365.AI relies on appropriate safeguards such as adequacy decisions, standard contractual clauses, data processing agreements, or other lawful transfer mechanisms.

Personal data is retained only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect systems.

Typical retention periods vary by context. Enquiry records may be retained while a potential or active business relationship exists and for a reasonable period afterward. Contract, billing, tax, and accounting records may be retained for legally required periods.

Zaman Consultancy Limited uses administrative, technical, and organisational safeguards intended to protect personal data from accidental loss, unauthorised access, misuse, alteration, and disclosure. These safeguards may include access controls, least-privilege permissions, secure hosting, encryption where appropriate, backups, monitoring, and service provider review.

No internet service can be guaranteed to be completely secure. Customers remain responsible for keeping their own account credentials, devices, and access methods secure.

Depending on location and applicable law, individuals may have rights to access, correct, erase, restrict, object to processing, withdraw consent, request portability of personal data, and object to direct marketing.

Where processing is based on consent, consent can be withdrawn at any time. Withdrawal does not affect processing that occurred before withdrawal. Requests can be made using the contact details below.

The website and business services are not directed at children. Zaman Consultancy Limited does not knowingly collect personal data from children through this website.

This policy may be updated from time to time to reflect changes in services, legal requirements, or operational practices. The effective date above indicates when the current version took effect.

Questions, privacy requests, and complaints can be sent to contact@smart365.ai or made by phone on +44 7503 169896. Company information is available at zamanconsultancylimited.com.