Terms and Conditions
Smart365.AI Terms and Conditions
Effective date: April 28, 2026
These terms cover use of the Smart365.AI website, service enquiries, and general business interactions for Microsoft cloud and enterprise solution delivery. Smart365.AI is a trading name of Zaman Consultancy Limited.
1. About These Terms
Smart365.AI is a trading name of Zaman Consultancy Limited. In these terms, references to Smart365.AI mean Zaman Consultancy Limited trading as Smart365.AI unless the context requires otherwise.
These terms govern use of smart365.ai, work enquiries submitted to Smart365.AI, and general business interactions unless a separate signed agreement, statement of work, order form, data processing agreement, marketplace agreement, or product-specific terms applies.
Zaman Consultancy Limited, trading as Smart365.AI, provides Microsoft cloud services and enterprise solution delivery across Azure, Microsoft 365, Power Platform, Power Pages, SharePoint, React, and related AI automation. If a separate written agreement applies, that agreement controls where there is a conflict.
2. Website Use
The website is provided for general information, service enquiries, and business communication. Visitors must not misuse the website, attempt unauthorised access, interfere with security, introduce malware, scrape content in a harmful way, or use the website for unlawful or misleading purposes.
Zaman Consultancy Limited may update, suspend, restrict, or remove Smart365.AI website content at any time without notice.
3. Work Enquiries and Proposals
Submitting an enquiry does not create a client relationship, exclusivity, obligation to provide services, or obligation to accept a project. Any proposed work is subject to mutual agreement on scope, fees, responsibilities, timelines, assumptions, and commercial terms.
Project estimates, discovery outputs, roadmaps, proposals, or indicative timelines are not binding unless confirmed in a written agreement accepted by authorised representatives.
4. Services and Deliverables
Services may include cloud strategy, Azure architecture and migration, Microsoft 365 and SharePoint solutions, Power Platform and Power Pages delivery, React application development, AI automation, governance, support, and related professional services.
Specific deliverables, acceptance criteria, change control, dependencies, customer responsibilities, licensing, and support arrangements should be defined in a statement of work or equivalent agreement.
5. Cloud Platforms and Third-Party Services
Smart365.AI solutions may depend on Microsoft services, third-party cloud platforms, APIs, libraries, connectors, marketplaces, data sources, and customer-owned systems. Zaman Consultancy Limited is not responsible for third-party services that it does not control.
Customers are responsible for complying with the terms, licences, usage limits, security settings, procurement rules, and costs of third-party services they choose or authorise.
6. Fees, Payment, and Taxes
Fees, payment schedules, expenses, taxes, and invoicing arrangements are governed by the applicable proposal, order, statement of work, marketplace order, or written agreement. Unless agreed otherwise, fees are exclusive of applicable taxes.
Late payment, non-payment, or failed entitlement checks may result in suspension of work, access, support, or services where permitted by the applicable agreement.
7. Intellectual Property
All website content, branding, copy, designs, code, graphics, logos, and other materials are owned by Zaman Consultancy Limited, trading as Smart365.AI, or its licensors unless stated otherwise. Visitors may not copy, modify, distribute, or exploit website materials without permission except as allowed by law.
Ownership and licensing of client deliverables, pre-existing materials, open-source software, third-party assets, templates, accelerators, and reusable tools should be handled in the applicable project agreement.
8. Confidentiality
Business discussions may involve confidential information. Confidentiality obligations should be defined in a non-disclosure agreement, statement of work, or service agreement where confidential material will be exchanged.
Visitors should not submit sensitive personal data, regulated data, credentials, trade secrets, or confidential customer information through general website forms or email unless appropriate safeguards and agreements are in place.
9. Privacy and Data Protection
Use of personal data is described in the Smart365.AI Privacy Policy. Where a project involves processing personal data on behalf of a customer, the parties may need a data processing agreement or equivalent contractual terms.
10. Disclaimers and Liability
Website content is provided for general information only and should not be treated as legal, financial, security, compliance, or professional advice tailored to a specific organisation. Visitors should obtain specialist advice where appropriate.
Nothing in these terms excludes or limits liability where it would be unlawful to do so. Subject to that, Zaman Consultancy Limited is not liable for indirect, incidental, special, consequential, or punitive losses arising from general website use.
11. Changes, Suspension, and Contact
Zaman Consultancy Limited may update these terms from time to time. The effective date above indicates when the current version took effect. Continued use of the website after changes means the updated terms apply to website use.
Questions about these terms can be sent to contact@smart365.ai. Company information is available at zamanconsultancylimited.com.